General Home Care FAQs
What areas do you cover?
We provide home care services across Lancashire and the North West, including Lancaster, Garstang, Morecambe, Over Wyre, Longridge, and Ribchester.
What makes Unique Homecare different from other providers?
We offer truly personalised, flexible care. From short daily visits to 24-hour live-in support, every plan is built around the individual. We also deliver innovative wellbeing programmes such as “Unique Days to Remember” and Fell Ponies & Dementia therapy visits — experiences rarely found elsewhere.
Are your carers trained and DBS checked?
Every member of our care team is fully trained, qualified, and DBS-checked before working with clients.
Can I arrange home care quickly?
After a free assessment, we can usually start care within 24–48 hours, depending on your needs and location.
Do you provide care during evenings and weekends?
Absolutely. We offer flexible scheduling — including evenings, weekends, and holidays — to ensure continuity of support.
Service-Specific FAQs
What is included in Personal Care?
Our carers help with washing, dressing, toileting, mobility, medication reminders, and meal preparation — always maintaining privacy, dignity, and respect.
What is Companion Care?
Companionship visits offer conversation, shared activities, errands, or outings that reduce loneliness and boost wellbeing.
What support is available for dementia?
Our Specialist Dementia Care focuses on maintaining routines, reducing anxiety, and supporting families — enhanced by our Fell Ponies & Dementia programme for calming, therapeutic interaction.
What is Reablement Care?
Short-term support after illness, injury, or hospital discharge — helping clients regain independence and daily living skills.
How does Respite Care work?
We provide temporary cover so family caregivers can rest or travel. Options include hourly visits or short-term live-in care through our Respite Live-In Service.
Do you provide End-of-Life Care?
Yes. Our compassionate carers focus on comfort, dignity, and emotional support for both clients and families in the final stages of life.
What are “Unique Days to Remember”?
A bespoke service enabling clients to enjoy day trips or overnight breaks with trained carers — promoting independence, joy, and social connection.
Costs & Arrangements
How much does home care cost?
Pricing depends on your care level and duration. We provide transparent, no-obligation quotes after a free assessment, and guidance on funding or paying for care.
Can I use Direct Payments or Local Authority funding?
Yes. We accept Direct Payments and work with local authorities across Lancashire to deliver flexible, funded care packages.
Do you charge extra for weekends or holidays?
We keep our pricing clear and competitive. Any variations (e.g. bank holidays) are discussed in advance so there are no surprises.
Training & Professional Development FAQs
Does Unique Homecare offer carer training?
Yes. Our Qualified Trainers deliver accredited courses covering Moving & Handling, Fall Prevention, Dementia Care, Medication Management, End-of-Life Care, and more.
Who can attend your training courses?
Both professional carers and family caregivers are welcome. Training helps improve safety, confidence, and quality of care at home.
Where are the training sessions held?
We run sessions in Lancashire and offer on-site or group training options for care homes and family groups.
Can training be tailored to my organisation’s needs?
Yes. We provide customised training packages for local care providers and community organisations.
Quality, Safety & Recruitment FAQs
Are you CQC registered?
Yes. Unique Homecare Services Ltd is CQC-registered and operates to the highest regulatory and safety standards.
How do you ensure the quality of your care?
Through regular staff training, care reviews, and client feedback, we continuously monitor and improve our services.
Can I apply to work with Unique Homecare?
We’re always looking for compassionate carers to join our growing team. Visit our Careers page or contact us directly to learn more.
Quality, Safety & Recruitment FAQs
Community & Lifestyle FAQs
Yes. Unique Homecare Services Ltd is CQC-registered and operates to the highest regulatory and safety standards.
How do you ensure the quality of your care?
Through regular staff training, care reviews, and client feedback, we continuously monitor and improve our services.
Can I apply to work with Unique Homecare?
We’re always looking for compassionate carers to join our growing team. Visit our Careers page or contact us directly to learn more.
Community & Lifestyle FAQs
How does the Fell Ponies & Dementia programme help clients?
These gentle visits bring joy, stimulation, and calm to people living with dementia — reducing anxiety and encouraging communication.
Do you offer support for families and loved ones?
Yes. We provide emotional guidance, respite options, and regular communication so families stay informed and supported.
Can clients join community events or activities?
Yes. Through our Unique Days to Remember and local partnerships, clients can enjoy safe, supported outings in the Lancashire area.
At Unique Homecare Services Ltd, our foundation is built upon a deep-rooted commitment to providing exceptional care and support to individuals in need, allowing them to maintain their independence, dignity, and well-being within the comfort of their own homes.
Latest News
Unique Homecare Named Regional Finalists at the Great British Care AwardsSeptember 28, 2025 - 4:31 am
National Finalist Dementia Care AwardsAugust 18, 2025 - 6:09 am
Our 8 Year AnniversaryAugust 18, 2025 - 6:03 am
Supporting Family CarersAugust 18, 2025 - 6:01 am
